Terms & Conditions

Last Updated: January 2025

Welcome to Genesis Therapy Group. By accessing or using our website (https://genesistherapygroup.com) and our services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Services Provided

Genesis Therapy Group offers therapy and counseling services. Appointments may be scheduled and paid for through our online payment system. All services are subject to availability.

2. Payment & Billing

• Payments must be made in full at the time of booking unless otherwise arranged.
• We accept credit/debit cards and other payment methods approved by our payment processor.
• You are responsible for providing accurate billing information. Any discrepancies may result in a delay or cancellation of your appointment.

3. Cancellation & Refund Policy

• Cancellations must be made at least 24 hours before the scheduled appointment to receive a full refund.
• Cancellations made within less than 24 hours of the appointment time may be subject to a cancellation fee.
• Refunds for prepaid services will be processed in accordance with our Return Policy (see below).

4. Confidentiality & Privacy

All patient information is handled in compliance with HIPAA and other applicable privacy laws. For more details, please refer to our Privacy Policy.

5. Limitation of Liability

Genesis Therapy Group is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

7. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 onlinetherapistplatform@gmail.com
📞 631-585-1711